arrow_back Back to Home

Terms and Conditions

Last updated: January 2025

1. Introduction

These Terms and Conditions govern your use of the Avatar Homes website and services. By accessing our website or using our services, you agree to be bound by these terms.

Avatar Homes is a trading name of Avatar Prime Properties Limited, a company registered in England and Wales. Avatar Homes and Avatar Prime Properties Limited are one and the same entity, operating property management services in the East and West Midlands.

2. Definitions

  • "Company", "we", "our", "us" refers to Avatar Homes
  • "Website" refers to our website at the domain avatarhomes.co.uk
  • "Services" refers to our property management services
  • "User", "you", "your" refers to the person accessing the website or using our services

3. Use of Website

You may use our website for lawful purposes only. You must not:

  • Use the website in any way that breaches any applicable local, national, or international law or regulation
  • Use the website for any fraudulent purpose
  • Transmit any material that is defamatory, offensive, or otherwise objectionable
  • Attempt to gain unauthorised access to our systems or networks
  • Interfere with the proper working of the website

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Avatar Homes or our content suppliers and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

5. Our Services

Avatar Homes provides property management services for serviced accommodation and HMO properties. Specific terms relating to our property management services will be set out in separate service agreements with clients.

Information provided on this website is for general information purposes only and does not constitute professional advice. For specific guidance relating to your property, please contact us directly.

6. Accuracy of Information

We make reasonable efforts to ensure the information on our website is accurate and up to date. However, we do not warrant that all information is complete, accurate, or error-free. We reserve the right to modify or remove content at any time without notice.

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. Limitation of Liability

To the fullest extent permitted by law, Avatar Homes excludes all liability arising from your use of this website. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

9. Indemnity

You agree to indemnify and hold harmless Avatar Homes and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the website or breach of these terms.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

11. Changes to Terms

We may revise these Terms and Conditions at any time by updating this page. By continuing to use the website after changes are posted, you accept the revised terms. Please check this page regularly to ensure you are familiar with the current version.

12. Severability

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Avatar Homes
Office 1, Izabella House, 24-26, Regent Place
City Centre, Birmingham, B1 3NJ
Email: enquiries@avatarhomes.co.uk
Phone: 0121 314 0955